GS-ITS Mission: Promote the preservation, advancement, and dissemination of knowledge by providing reliable, secure and affordable information technology services and support to members of the Department of Genome Sciences.

Featured content

New GSDS accounts and simplified procedures
The new streamlined procedures for PIs to get a Genome Sciences Directory Services (GSDS) computer account for their lab members and non-UW collaborators

Contacting GS-ITS and getting technical assistance
With inforation about the ticket queueing system

Using the GS-ITS ticket system to request assistance and to track your requests
A quick introduction to the GS-ITS Help-ticket system

GS-ITS Services

Computer Accounts Management
Dedicated, centralized authentication services and updated information on department computer account maintenance
Cluster Management
Systems support and documentation relating to computational clusters in the department
Help Desk Services
Crisis management, troubleshooting, documentation and supported systems technical researching
Backups & Archives
Centralized Data backup and archiving systems are available for all supported operating systems
A/V support
Providing support information for presentations and to Department guests
Network
Authenticated access to department data assets and documentation on network-related services
Printing
Centralized print server support and presentation-grade poster printing for supported department members
Security
Information security in compliance with UW School of Medicine requirements
 

UW Services

E-mail
E-Mail accounts, mail storage, and support
Mailman list
Mail lists and access
Calendaring
Shared calendaring aplications hosted and maintained by UW CAC
Web Authoring and Hosting
Web authoring and publishing for individuals, groups, and classes
Internet Access
Local and dial-up Internet connectivity
Software
Site licensed software including virus protection, connectivity software, utilities and more
Wireless Networking
UW campus-wide wireless network access that is what the Wireless Initiative is all about
Hardware Repair
The CMG provides a variety of repair services

The Department of Genome Sciences IT Services

The Department of Genome Sciences has a surprising diversity of computer systems. GS-ITS provides support for three major operating systems, multiple high performance clusters, centralized printing, centralized authentication, managed file storage, and an enterprise-level backup system. Additionally, each member of the computer support staff has unique areas of expertise that serve as a rich resource of information.

UW Services

In addition to the services provided by GS-ITS exclusively for the Department of Genome Science, the UW CAC provides telecommunications and technology support that spans the entire University. Please see:

UW CAC web pages

for matters concerning your UW email account, maillist support, or web services information. A convenient summary of the UW Services with links can be found on this page.

UW School of Medicine IT Services

IT support information and contacts for the UW Medical Center can be found at:

UW SOM IT web site